(KCEN) -- Local voting officials are worried some soldiers' ballots won't be counted.
That's because an internal email troops received on October 15 contained incomplete absentee voting instructions.
It was meant to encourage soldiers who are away from home to vote by mailing in absentee ballots.
But the Bell County Clerk warns the email left out one critical step.
In order for the vote to count, they must first send in an application to vote by mail.
Fort Hood has voting assistance officers standing by to help.
They assure us they have been giving out correct information.