(KCEN) -- With Valentine's Day just a few days away, florists are gearing up for one of their busiest days of the year.
But many consumers have learned that sometimes what they envision ordering and what gets delivered are two different things.
In 2012, florists were among the most complained about service categories on Angie's List.
There are some ways to prevent being disappointed in your floral arrangements though.
So act now, don't wait until the last minute to place your order for flowers.
Buy local, especially if there's a reputable florist in your area.
To avoid delivery mishaps, be sure to include as much information as you can about the address.