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SOURCE JourneyEd.com; AcademicSuperStore.com
JourneyEd.com and AcademicSuperStore.com are now under new ownership, and the conjoined education company is making significant changes to its customer experience
DALLAS, Feb. 5, 2014 /PRNewswire/ -- JourneyEd.com and AcademicSuperStore.com are now under new ownership. Greg Lamkin is the new CEO, while Tim Lilly fills the role of president, and the consolidated company will be named JourneyEd.com, Inc.
Greg Lamkin has been with JourneyEd.com for over 10 years, beginning as a manager-trainee back in 2001, and has 13 years of experience working in the education space. Tim Lilly has also been with JourneyEd.com for more than a decade, has 15 years of experience in the education industry, and is well known by schools, consortia and vendors alike.
When asked about the shift in ownership, CEO Greg Lamkin replied, "We are very excited to take ownership of such a flagship company serving the education market, and are focused on delivering an exceptional customer experience."
Both Greg Lamkin and Tim Lilly are dedicated to ensuring that JourneyEd.com, Inc. provides an outstanding experience for education customers, from students to teachers and schools. The company is actively working on changing its customer experience, and provides dedicated account management and customer service experienced in software licensing, eFulfillment for students and technology solutions.
Tim Lilly explained, "We know there is constant change in how technology is used in schools and by students, and our focus will be in providing products and solutions to our dedicated customers and new clients."
One change that showcases the company's commitment to providing outstanding service to customers is the recent investment in a call center located in Plano, Texas. Previously, the company's call center was hosted overseas, but the new owners decided to bring it back to US shores to ensure the highest quality service possible.
Additionally, JourneyEd.com, Inc. will be rolling out newly redesigned and streamlined storefronts soon for both JourneyEd.com and AcademicSuperStore.com.
To learn more about JourneyEd.com, Inc. and the company's mission to advance education through technology, visit http://www.JourneyEd.com.
About JourneyEd.com, Inc.: JourneyEd.com has been advancing education through software and technology to assist students, professionals and schools for over 23 years. JourneyEd.com provides software and technology related products to the education market, including Adobe, Microsoft and Symantec products.
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