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Leader in Mobile APM Partners with PagerDuty, VictorOps and Zapier to Provide Comprehensive Suite of Alert Features
SAN FRANCISCO, April 24, 2014 /PRNewswire/ -- Crittercism, the leader in mobile App Performance Management (mAPM), today announced partner integrations for the company's recently launched Alert Center, which allows IT, Developer and Operations teams to be proactively notified for service and performance issues that impact their businesses. The new partner integrations include leading incident management services such as PagerDuty, VictorOps and Zapier, and extend Crittercism's Alert Center platform, so customers can dispatch alerts to their preferred services quickly and effectively.
Not all issues are created equal. Mobile teams need to be able to quickly cut through the noise with immediate notifications for service issues that impact their business the most. Crittercism's Alert Center is the industry's first mobile alerting solution that allows IT and developer teams to keep tabs on all mobile performance metrics – response time, errors, crashes and exceptions. Leveraging this new solution, customers can easily configure alerts that monitor revenue-critical endpoints, and be instantly notified and presented with actionable diagnostics when the alerts are triggered.
"Monitoring the performance of mobile apps across different device types and geographies is incredibly complex," said Rob Kwok, CTO and co-founder of Crittercism. "It's crucial that the right teams are notified of issues proactively in order to provide the best experience possible for mission-critical apps. Dedicated incident management platforms enhance response times and allow mobile teams to receive alerts anywhere in the world on any type of device. This integration is a testament to the open API's provided by Crittercism, which makes it easy to integrate Crittercism to IT systems."
"Crittercism's real-time notification of performance problems is key to a customer-centric experience," said Todd Vernon, Founder and CEO at VictorOps. "Crittercism gives mobile developers alerts whenever and wherever, reducing time-to-resolution for latency and outages. That's VictorOps' mission too and we're thrilled to be working with them."
"As business critical apps shift from web to mobile, mobile-first monitoring solutions like Crittercism will be critical for all enterprises," said Alex Solomon, Co-Founder and CEO at PagerDuty. "By integrating with PagerDuty, Crittercism users can eliminate the noise, lag and manual tasks around incident management to ensure they are working on the right problems at the right time to make their businesses more reliable."
Zapier lets SaaS users create integrations that push data between hundreds of best-in-breed web applications. "With the new Zapier integration, you can hook Crittercism alerts into more than three hundred other apps and tools," said Mike Knoop, Co-Founder at Zapier. "Save alerts to Google Docs for historical reporting, push alerts to your team chat room, or even automatically send emails through Mailgun. The integration also enables customers to mix and match Crittercism with any app Zapier supports."
Designed specifically for mobile apps and environments, Crittercism provides a full suite of application performance management solutions for consumer, B2B and employee-facing enterprise applications to help businesses better diagnose performance of mobile apps and deliver the best experience possible to their users. Its services are used to monitor the performance of tens of thousands of mobile apps across more than one billion monthly active users.
Crittercism provides the world's leading mobile application performance management (mAPM) solution. The company's solutions monitor every aspect of mobile app performance, allowing Developers, IT Operations and Product Managers to deliver faster, better and smarter mobile apps. Crittercism provides a real-time global view of app diagnostics across iOS, Android, Windows Phone 8, Hybrid and HTML5 apps. The company's investors include Google Ventures, Scale Venture Partners, Opus Capital, Shasta Ventures, InterWest Partners and Accenture. Learn more at http://www.crittercism.com.
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